Ellie Wu

Senior Director, Customer Experience Transformation @ SAP Concur

As a top global customer strategist, Ellie maximizes impact by distilling complex challenges into executable elements for teams. From hyper-growth SaaS to multinational corporations, she counsels leaders and organizations on how to seize their opportunities with customers across all groups resulting in an organizational flywheel powered by your employees. In addition to her role as Senior Director of Customer Experience Transformation at SAP Concur, Ellie is also the Head of Community Experiences at TEDxSeattle and founder of PictureCS, a platform to help find clarity in the Customer space and efficiently share best practices. Outside of work, Ellie loves to read, explore, and leave things & spaces better than she found them.